So what are the factors you need to consider when looking for a 24 hour AC repair Houston? Let’s find out.
Credentials
First of all, check the credentials of the company. There are many unauthorized AC repair companies in Houston that provide substandard services. Make sure that you do not fall prey to these unauthorized companies. State authorities are responsible for licensing of AC repair companies. Ask your AC repair company to show copies of their licenses and certifications. Check the validity of the license. Make sure the company has employed NATE certified technicians. NATE certification gives assurance that technician you are working with has knowledge, skill, and training in HVAC repairs.
Experience
Air conditioning equipment is an expensive item. It can cost you a few thousand dollars. So there is no point of handing over your expensive air conditioning system to fresher HVAC expert who does not have the experience to handle complex issues. Look for an HVAC expert that has at least three to five years of experience in HVAC repair industry. Less experienced HVAC experts can work well for basic maintenance and cleaning works of air conditioning system, but not for dealing with complex issues like a complete breakdown of an HVAC system.
Location
Air conditioning system can breakdown anytime, no matter how well maintained your air conditioning system is. Therefore, when looking for 24 hours AC repair in Houston, it is beneficial for you to look for a company that is near your home or workplace location. If you are looking for AC repair company for your workplace’s HVAC system, look for a 24 hour commercial HVAC company that can reach your workplace location within few minutes because you would not want to lose valuable hours of operation or employee productivity. Look for a company that can quickly respond to your urgent needs and reaches your location.
Availability
No matter whether it is dark dead of winter or scorching heat of summer, you 24 hour AC company must provide 24/7 support and emergency repair services. There are many 24 hour AC repair companies that just claim to operate 24/7, but in reality, they do not provide repair services 24/7. Make sure your company offers repair services 24 hours a day. Ask your HVAC contractor, is he really provide 24 hour AC repair in Houston?
Warranty and Customer service
Does your company take responsibility for the work they had done? Do they respond to your queries quickly? How do they interact with customers? Do they offer quality customer service? These are the few questions you need to ask yourself. A well reputed AC repair company always backs their work, take responsibility for work, and provide a warranty of replaced parts. And, often you will find a good company always follows professional ethics and values. They value their customers and provide exceptional customer service.
Cost
Cost is one of the most important factors when it comes to choosing a 24 hour AC repair company. No doubt an emergency technician visit will cost you more than a regular technician visit, but it should not be too expensive. Compare the prices of reputed and experienced companies and choose a company that offers emergency AC repair services at affordable rates.
Reputation
It is one of the most important factors to consider when looking for a 24 hour AC repair company. Check the reputation of the AC repair company. To do so, read the online reviews and testimonials of clients. Do clients recommend the AC repair company you are choosing? Are they satisfied with the quality of services? Look for a company with positive reviews and recommendations from past clients. Check Better Business Bureau (BBB) rating of the company. A well-reputed company has good BBB ratings.
So these are the seven factors you need to consider when looking for a 24 hour AC repair in Houston.